FAQ

Last updated:  March 7, 2016

This is a dynamic FAQ. in a dynamic website, built by a dynamic team. 

Our members are dynamic too.  We're counting on you to give us feedback on how to make this site the best it can be.  If you think we've missed something in this FAQ, let us know.  Click on the 'Contact Us' link at the bottom of the page.

IS STAYBILLETY MEMBERSHIP FREE?

Yes, we're FREE!  There is no fee to join StayBillety.  Service fees are charged only when a booking takes place using the site.  

For StayBillety Hosts, listing your space is FREE... and, similar to other short-term home rental services, StayBillety Hosts receive 97% of their listed price. (3% service fee to StayBillety).

HOW DO I BECOME A MEMBER?

Click on 'REGISTER' on the upper menu and either join using one of your existing social media or email accounts, or create a new StayBillety account.

HOW DO I CREATE A PROFILE?

Have these items on hand when building your member profile:

  • a ‘profile’ photo for yourself. b.     
  • a short description of your own likes/interests prepared   
  • PayPal account information (what name & email is it attached to) – so you can be paid!  (not required for guests) 


HOSTING

Though not required, save a little time in setting up your property by preparing:

 

  • A ‘title’ or catchy headline for your property (200 characters max)
  • A description for your property (450 characters max). Know what type of room/bed, etc you are planning to offer and what amenities you'll provide 
  • Indicate all groups/organizations/events you support
  • Know what you want to charge per night (per week/per month optional), your cancellation policy and check in/check out times
  • Prepare a short “house manual” to share with Guests Prepare a short “location paragraph” to help Guests find you (i.e. next to the Loblaws, steps from Centennial Park…)
  • Load photos of your property:  maximum file size 8 MB per file.  Acceptable file types : jpg, gif, png, bmp
  • Add a link (optional) link to a YouTube or Vimeo video of your property
  • Know your calendar so you can immediately manage the availability of your property.


(more to come...)